Are you interested in a career opportunity with a growing software company? P2 Energy Solutions provides a positive culture where the ability to learn, collaborate, and make a difference is rewarded. We have a fast-paced, innovative culture where employees are empowered to provide a superior experience for internal and external customers.
Upstream oil and gas professionals who are focused on solving tough challenges rely on P2 software, data and analytics solutions to optimize their business performance. We are currently developing our solutions on mobile and in the cloud! More than 1,600 companies from around the world use P2 solutions every day to manage their land assets, measure and process financial information, optimize production, and manage their reserves. With more than 90 years of experience in data and 30 years in software, P2 has offices around the world, and employs approximately 600 people.
We are looking for an outstanding individual to join P2’s Global Customer Support organization as a Senior Customer Support Consultant for the Excalibur Accounting application. Our team aims to provide world class customer support in a demanding and fast-paced environment. This full-time position will serve as an important primary support liaison between P2 and our customers, as well as providing Tier 2 support to the Excalibur Support team. The Senior Customer Support Consultant will be responsible for resolving customer-related software issues associated with the use of P2’s Excalibur Oil & Gas Accounting Software. Responsibilities include, but are not limited to, troubleshooting application issues, resolving customer queries, recommending solutions, and guiding product users through features and functionalities. Additional responsibility will be placed on this role to solve more complex issues that require oil & gas accounting experience and a deep understanding of the Excalibur Accounting application. To be successful in this role, the candidate should have an accounting background, be tech-savvy, and be an excellent communicator who is able to earn our customers’ trust. This role will often act as a focal point for the team leading meetings and providing guidance. To do well in this role, this team-oriented person must be able to remain calm when customers are frustrated and work with all parts of the P2 organization.
Highly Desired Experience:
Please note: Assessment testing may be required for this position.
We offer a casual work environment, comprehensive benefits plan, generous PTO, and a competitive compensation structure. We have a positive culture designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization. P2 is dedicated to individual and corporate growth opportunities, and we would love to talk to you further!
P2 Energy Solutions and its affiliated companies is an Equal Employment Opportunity employer. We also participate in the E-Verify program, a service of DHS and SSA.